Here are a few substantial changes happening at Serota Massage Therapy:
NEW CANCELLATION POLICY: I'm still remaining very lenient on my cancellation policy. Those who do not cancel their appointments and do not show up will be expected to pay for the missed appointment in the full amount in the event that they book with me again. Those who cancel in less than 2 hours before their appointment will invoiced for a $35 late cancellation fee.
NEW GIFT CERTIFICATE POLICY: Gift Certificates expire 1 year from the purchase date. Gift certificate sales are non-refundable. In the event that a gift certificate was not used by the giftee, Serota Massage Therapy will contact the buyer via email on the January following the certificate's expiration and present the opportunity for the buyer to use the monetary value towards a service during that month. After that period, expiration is final.
GIFT CERTIFICATES ARE NOW AVAILABLE TO PURCHASE ONLINE. You will no longer need to come to my office to buy a gift certificate and can do so anywhere, anytime at your convenience. I have several options to choose from on TheGiftCardCafe.com website. Here is the link: http://s.thegiftcardcafe.com/SA63m2
I will be closed next week on August 23rd-25th while learning and being certified in TMJ (jaw/neck pain), and will be happy to include this new approach when needed in any of your future sessions. But keep those dates in mind when booking your next appointment. Don't wait until it's too much to book again!